Welcome to Gemini Devices Online Support

Stay updated with announcements, get answers from our Frequently Asked Questions section, and advice from our Tips & Tricks section.

If you need any help or advice not covered in the Knowledge Base please click the Submit a request tab above and one of our team will respond to you personally. Response is within 48 hours on weekdays but we always try to get back to you within 24 hours if possible.

If you require a warranty repair please complete our returns form at http://returns.geminidevices.com and we will contact you as quickly as possible.

If you require an update regarding a repair you currently have with us then please email support@geminidevices.com


Gemini Devices Online Support

Frank S 03 December 2013 22 Announcements

Gemini devices are now preloaded with the Amazon Appstore rather than the Google Play Store as part of a suite of Amazon applications. The Amazon Appstore has a huge number of free and paid apps to download, as well as a paid app available to download for free every single day!
Unfortunately we can’t help you modify the software on your tablet to add non-standard features.
An unofficial support community for Gemini devices can be found at http://mdc.gd/geminiforum, where you can connect with other users to discuss making the most out of your tablet.
Thank you for purchasing a Gemini tablet and we hope you enjoy using it!

Frank S 02 December 2013 2 Frequently Asked Questions

Creating a new Amazon account for use with the Amazon Appstore cannot be easier. Simply click the Create Account option within the application to start the registration process. You need to enter a valid email address as well as your address & telephone number as part of the registration. 

During the registration you will be asked for card details. - This step is OPTIONAL and can be skipped by closing the Amazon Appstore application.

A card is not required for downloading free applications and is only used for adding paid applications to your account.

Once you re-open the Amazon Appstore you can enter your email address and password to access your new account and start downloading right away.